Immigration asks motorcyclists going into Singapore to be patient

GELANG PATAH: The Malaysian Immigration department has asked motorcyclists going into Singapore to be patient, disciplined and follow the rules and regulations when heading into the Island through its two checkpoints here.
Its director-general Datuk Seri Mustafar Ali said that motorcyclists have no problem waiting in the line in Singapore which can sometimes stretch up to three hours, but when they enter Malaysia, they become different.
"When they are on Malaysian soil they will honk endlessly and hurl abuse at my officers," said Mustafar.
There was a huge standstill at the Bangunan Sultan Iskandar Customs, Immigration and Quarantine (CIQ) complex on Monday due to eight faulty motorcycle gantries at the MBIKE counters.
MBIKE is a Secured Automated Clearance System that was introduced last November to reduce motorcycle lane congestion by 50% at the Malaysia-Singapore entry points.
It was also noticed that there was a similar standstill this morning between the times of 6am to 7am at the CIQ complex.
Mustafar urged motorists to be patient with the new system as many are still getting familiar with it.
Mustafar said the Immigration Department would speak to the vendor responsible for the MBIKE system, adding that more than 90,000 motorcyclists used the Causeway and Second-Link on a daily basis.