Banks in Malaysia provide flood relief including loan deferments, special financing, and fee waivers for affected individuals and businesses.
KUALA LUMPUR: Malaysian banks are rolling out comprehensive flood relief assistance for affected customers nationwide.
The banking industry is offering deferment of loan and financing instalments to provide temporary financial relief.
Special financing facilities are also available to help customers repair and restore their homes and businesses.
The Association of Banks in Malaysia and Association of Islamic Banking and Financial Institutions of Malaysia confirmed these measures in a joint statement.
Banks are waiving fees for replacement of damaged documents and cards.
Relief and adaptation facilities are being provided for micro, small, and medium enterprises.
Customers can also exchange damaged banknotes through their banking institutions.
The banking industry is committed to easing financial burdens while ensuring continued access to essential services.
Customers should contact their banks through official channels for reliable assistance information.
Official channels include bank branches, websites, online banking platforms, and social media accounts.
Banks warn customers to remain vigilant against scams and avoid unauthorized parties.
Member banks will maintain access to essential banking services in all affected locations.
Further updates will be issued through official communication channels as needed.
Those seeking more information may refer to member bank lists on ABM and AIBIM websites. – Bernama
