The Royal Malaysian Customs Department has rolled out a full staff rotation at KLIA to enhance integrity, alongside drug tests and body cameras
KUALA LUMPUR: The Royal Malaysian Customs Department (JKDM) has implemented a comprehensive work rotation involving all its members as a major step to strengthen integrity and ensure a transparent work culture at the Kuala Lumpur International Airport (KLIA).
KLIA Customs director Zulkifli Muhammad said the implementation of the work rotation was part of the department’s actions to maintain accountability and discipline of officers in facing challenges including corruption and international syndicates.
He said that apart from the work rotation, JKDM has also strengthened its whistleblower protection policy to protect the identity of individuals who report any officer misconduct.
“Other measures include the implementation of regular urine tests to ensure officers are free from the influence of drugs, as addiction to illegal substances has been identified as a cause that can undermine an officer’s integrity.
“The use of body cameras among airport operations officers has also shown a positive impact when the statistics of complaints from passengers and the community have been found to be decreasing,” he said when appearing as a guest on Jendela Fikir programme over Bernama Radio, today.
Commenting on the monitoring mechanism, Zulkifli emphasised the effectiveness of the surprise visit initiative personally led by Customs director-general Datuk Anis Rizana Mohd Zainudin, who has so far made 88 visits to various JKDM stations.
“These surprise visits are not intended to find faults, but rather as an early preventive measure to detect risks and problems of officers,” he said.
Meanwhile, Zulkifli said the 2026 World Customs Day celebration scheduled to be held on Jan 26 at the Cyber ​​Event Hall, Cyberjaya, will be officiated by Prime Minister Datuk Seri Anwar Ibrahim.
He said, this year, the World Customs Organisation (WCO) has adopted the theme ‘Customs Protecting Security Through Vigilance and Commitment’, to reflect the reality of the department’s increasingly broad and challenging role in facing the fast-moving and complex global trade landscape.
