Debate heats up as supporters note costly slope repairs while critics say charge would make resort less affordable
PETALING JAYA: Malaysians are up in arms over plans by Genting Malaysia Berhad to impose a toll on the road leading to Genting Highlands, sparking fierce debate over safety, fairness and the rising cost of visiting the hilltop resort.
The proposed “private road charge” for Jalan Genting Highlands has sharply divided public opinion.
Supporters argue the toll is justified due to the steep terrain and high cost of maintenance, while critics say it would make the destination even more unaffordable for non-gambling casual visitors.
Those backing the move point to frequent incidents and landslides that require costly repairs.
“To be honest, blame all those wannabe racers who keep crashing at Genting,” wrote Facebook user Muzaffar Musa, adding that the road needs major upgrades.
He expressed hope that revenue from the toll would fund improvements, similar to Hakone Turnpike in Japan.
Another netizen, KC Vincent, linked the charge to reckless driving: “… those who use this road like a racing track should be the ones paying, right?”
Some noted that the road sits on private land, giving Genting Malaysia the right to impose a fee.
“It’s a private road on private land. They have the right to do so,” wrote Reddit user @mrasianguy75, who added that before the road existed, visitors travelled by helicopter for RM18 one-way in the 1970s.
Others felt the toll would barely affect the budgets of visitors, considering expenses for hotel stay, dining and entertainment.
“Based on how much one usually spends at Genting, I doubt a toll would make much difference,” wrote 1danial.
There were also suggestions to introduce congestion pricing.
“Charge toll during peak hours to control crowd. Off-peak can make it free,” wrote Reddit user hackenclaw, while another user proposed using the system to penalise dangerous drivers.
“All you need is a camera to record number plates and a timer to track how fast they complete the route. Slap a big fine on these dangerous racers,” wrote PREaviation.
However, many fear the toll would push Genting Highlands out of reach for average or low income visitors.
“Another wrong move,” wrote Facebook user Lee Wai Wan.
“Expensive parking fees already deter people from going there. Now charging toll.”
Others pointed out that travellers already pay RM12 for a round trip on the KLK highway before even reaching Genting.
“Hopefully, they don’t overcharge. Maybe around RM2.50? It’s unfair to pay highway toll, then Genting toll, then expensive parking,” wrote Facebook user Ahmad Zieyad.
Casual visitors also voiced concerns.
“Some people just go up for the weather, the view, the cold air,” wrote TikTok user Call_Me_MOonica, adding that such visitors could be unfairly burdened.
In a statement, Genting Malaysia said the 24km road, built in the 1960s and stretching up steep hilly terrain, has been fully funded and maintained by the company for decades.
Heavy traffic, incidents, unpredictable weather and slope repairs make upkeep extremely costly.
The company said the toll is based on the “user pays” principle and would help keep the route safe for millions of visitors and businesses.
It also maintains emergency response teams in the area around the clock.
Despite public backlash, many believe Malaysians would eventually adapt.
One social media user remarked: “People will bising, but still queue panjang” (People will complain, but still queue up).
Genting Malaysia has not announced the toll rate or when it would be implemented.
