Move aims to ensure viability, sustainability of postal and delivery services nationwide, says minister
SHAH ALAM: The government will activate the long-outlined Postal Services Fund by the third quarter of 2026 to support the sustainability of postal and courier services nationwide, said Communications Minister Datuk Fahmi Fadzil.
He said although the fund was provided for under the Postal Services Act 2012, it was never implemented by previous administrations, leaving Pos Malaysia to shoulder its Universal Service Obligation (USO) without structural support.
“Under the current government, we have decided that this fund must be established,” he said at the National Courier Day celebration at the Shah Alam Convention Centre yesterday.
The fund is intended to ensure that mail and parcels continue to reach remote and commercially low-demand areas.
Fahmi said the government is now examining whether similar support should be extended to local courier companies to stabilise the wider delivery ecosystem.
“The aim is sustainability and viability for both postal and courier services.”
He said parcel volumes have increased sharply year after year, and some major sorting hubs now process over one million parcels daily.
He added that Malaysia would begin engagement with agencies in other Asean countries to study the feasibility of regional alignment of postal and courier sustainability frameworks.
“In some countries, this sector falls under different ministries, so the regulatory instruments are not the same.
“We will study the best way to expand this cooperation across Southeast Asia,” he said, adding that discussions would be carried out with the Association of Malaysian Express Carriers.
He described regional coordination as necessary to keep the sector resilient as the digital economy expands.
Fahmi said one of the most significant outcomes of this year’s National Courier Day is the network-sharing framework between e-commerce platforms and courier companies, which aims to ensure that delivery volume distribution does not disproportionately concentrate among a few operators.
“This cooperation ensures parcels can be delivered nationwide while allowing local courier companies to benefit.
“The sector must remain viable, and we must ensure there is enough employment for those working in this industry.”
As part of the move towards operational rollout, Shopee signed a collaboration yesterday with GD Express, City-Link Express, Pos Malaysia and SPX Express to begin coordinated parcel-handling arrangements across shared delivery networks.
The arrangement is expected to spread peak-season load, prevent small courier firms from being crowded out and support service continuity across states.
Fahmi said Malaysia currently has 101 courier licence holders, along with one USO licence held by Pos Malaysia.
