Puspakom’s vehicle inspection booking fee increases to RM5 from RM3.50 to fund a new, more stable and customer-friendly online system.
SHAH ALAM: Puspakom Sdn Bhd will increase its Vehicle Inspection Booking Processing Fee to RM5 from RM3.50 effective this Sunday.
The company stated the revision is part of efforts to enhance its online booking system to make it more stable, transparent and customer-friendly.
The adjustment aligns with preparations to implement a new vehicle inspection booking system, currently in its final phase.
The new system will feature automatic integration with the Road Transport Department’s mySIKAP portal.
It also includes improvements to create a more orderly refund process for customers.
“The fee adjustment is made in tandem with preparations to launch a new booking system featuring rebranding, improved interface and enhanced functions,” Puspakom said.
The service provider noted the existing processing fee has not been reviewed since the online system was introduced in 2017.
The adjustment is necessary to ensure the system remains relevant to current automotive industry needs and user expectations.
Full details of the new booking system will be announced next Monday.
The public can contact the Puspakom Customer Service Centre at 03-5101 7000 for further information.
Queries can also be sent via email to customerservice@puspakom.com.my.
Updates are available on Puspakom’s official social media pages on Facebook, Instagram and TikTok.
