PETALING JAYA: U Mobile, Malaysia’s newest 5G network provider, has increased its presence in Kuala Lumpur, by opening its first retail store at Telawi Square, Bangsar in Kuala Lumpur.
The full-service store aims to make it more convenient for customers to sign up for new offerings, upgrade plans, purchase devices and receive personalised assistance.
Its opening forms part of U Mobile’s ongoing retail growth strategy to bring improved customer experiences closer to its subscribers nationwide.
Apart from the new store, U Mobile has also expanded its 5G network coverage across Bangsar.
The coverage expansion includes in-building coverage (IBC) made possible with the support of IBC infrastructure partner, EdgePoint Towers. This latest move will see seamless 5G indoor coverage available at popular malls such as Bangsar Village 1, Bangsar Village 2 and Bangsar Shopping Centre. U Mobile’s 5G outdoor coverage is also available at various commercial and lifestyle areas such as the streets of Jalan Telawi, Jalan Bangkung and Jalan Penaga.
“U Mobile is always seeking to deliver unbeatable experiences to our customers. With our new Bangsar full-service store, we are bringing our great service and reliable connectivity even closer to our customers. The new store will be offering an elevated retail touchpoint where customers can access the full range of our services, upgrade plans, access our complete range of devices and receive personalised assistance,” said U Mobile chief marketing officer Navin Manian.
He added, “Apart from that, customers can now enjoy our ULTRA5G experience across Bangsar including indoors at Bangsar Village 1, Bangsar Village 2 and Bangsar Shopping Centre. With these additions, we are truly offering people living and working in Bangsar an enhanced experience as connectivity will be seamless supporting all lifestyles and working needs of our customers. It also unlocks digitising opportunities like smart retail in the malls.”
