A Threads post comparing Indonesian and Malaysian hospitality draws mixed reactions and debate across social media.
A Threads post by a Malaysian praising Indonesia’s hospitality over Malaysia’s has ignited a wide-ranging debate online, drawing hundreds of mixed reactions from both sides of the border.
The post, shared by user matput_93, bluntly stated: “As a Malaysian, Indonesian hospitality and customer service is world class, unlike in Malaysia… no doubt.”
Many users agreed, citing personal travel experiences.
linda_maya added, “It’s true, even if it’s bitter to admit… Indonesians are very courteous, based on my experience,” while nurfaezreen said, “True! Their hospitality is really on top!”
Other travelers shared personal stories.
amyunus777 recalled hiring a driver for seven days: the driver told her, “It’s up to you, ma’am,” allowing flexible payments.
She added, “I paid daily after the trip because he provided service honestly, without insisting I pay upfront. I was touched.”
babyambo8 said, “Indonesians work with passion and are very friendly. They’re not racist, and even riding a motorcycle, they are tolerant.” anipichigo added, “People there are genuinely kind in real life; the rude ones are mostly online.”
Some disagreed, like sntzyvince: “If you describe yourself, you’re one in a million,” while biasa2_aja said, “Pot calling the kettle black… Malays generally have no issues, unlike some social media commenters who are blatantly racist.”
moonearthxxyy noted, “Malaysia is friendly too. One bad apple does not ruin the whole country.”
Immigration officers in Malaysia were criticised repeatedly.
nuriqbaltalha said, “The officers ruin hospitality in Malaysia, always sour and arrogant.” of which matput_93 responded, “Every country has bad sides, but for this, I can’t deny it.”
Other users highlighted work ethic and service culture.
mfaisal_ab wrote, “They want to earn money, so they’re willing to work hard. Politeness is the same in both countries.” and artati.haris added, “Both countries have hospitality. Rude or unfriendly people exist everywhere.”
The discussion ultimately displayed a familiar truth: hospitality is deeply shaped by culture, economic pressure and expectations — and comparisons, fair or not, tend to strike a nerve.
