Let's take a leaf from Estonia's digital government experience: Gobind Singh

KUALA LUMPUR: Communications and Multimedia Minister Gobind Singh Deo today said the digital government seen in Estonia is the one that he aspires for Malaysia.
He noted that the northern European country was ranked "the most advanced digital society in the world" by specialist tech magazine, Wired.
The minister said he was made to understand that 99% of government services in Estonia were available digitally, translated into a fully digital end-to-end experience with no phone calls, office visits or physical paperwork.
Sharing his vision in his speech at the "Malaysia – A New Dawn" investor conference here, he said: "This is the digital government that I envision for Malaysia. For this to become a reality, we need high-quality world-class infrastructure at affordable prices."
Saying that he envisioned a Malaysia where Internet connectivity was available to anyone, anywhere, anytime, Gobind Singh noted that today out of eight million households, only about 18% had access to high-speed (fibre) broadband.
"While the mobile broadband space has a very high penetration rate, we need more high-speed fixed broadband infrastructure to support the growth of the digital economy," he said.
Gobind Singh also elaborated on the National Fiberisation and Connectivity Plan (NFCP) being developed by his ministry through the Malaysian Communications and Multimedia Commission (MCMC), giving a sneak peek at some of the initial targets set out by the ministry.
The NFCP has set a baseline broadband coverage at 98% in populated areas by 2023, with broadband at a minimum speed of 30 Mbps via the deployment of the 700 MHz spectrum.
It also sets a target of Gigabit-speed Internet services for selected high-impact and strategic industrial areas by 2020, and all state capitals by 2023.
"This is to ensure that areas where there are high-use cases for 5G would be ready for network deployment when the standards have been finalised," he said.
In addition, Gobind Singh said that beginning November 2018 for a period of one year, telcos, vendors, researchers, startups and technology adopters would be invited to carry out 5G trials in Cyberjaya and Putrajaya in order to explore the practical uses and modes of implementation. — Bernama