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Monday, January 26, 2026
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Malaysia
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John Gilbert

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Exclusive articles:

Malaysians embrace AI speed but still crave human connection, Zoom research finds

Malaysians are adopting artificial intelligence (AI) faster than many of their regional peers, valuing speed and efficiency while still insisting on the human touch when things get complex, according to Zoom’s latest AI Natives Research.The study found that 59% of Malaysians prioritise speed in digital interactions, and 63% would abandon a brand if responses were slow or unhelpful. Yet, 83% still prefer to speak to a human agent when situations become emotional, underscoring the need for empathy in the AI era.Zoom describes Malaysia as one of the most “AI-native” markets in Asia-Pacific, with nearly all respondents (98%) already using AI tools at work. As AI adoption grows, Zoom is also expanding its focus to frontline workers, introducing Zoom Workplace for Frontline — a mobile-first, AI-driven platform designed to boost productivity, streamline communication, and empower employees on the ground.

Paragon Globe, UOB Malaysia partner to drive green financing under Johor–Singapore SEZ framework

Paragon Globe Bhd has signed a five-year memorandum of collaboration with UOB Malaysia to champion green financing and sustainability-driven investments linked to the Johor–Singapore Special Economic Zone (JS-SEZ). The partnership will see UOB Malaysia act as Paragon Globe’s preferred banking partner, supporting future developments with innovative green financing and ESG-aligned project advisory.

Q Centre Group expands worker housing network with new CLQ @ Teratai development

Q Centre Group, Malaysia’s leading provider of high-quality worker accommodation, has broken ground on Q Centre @ Teratai in Meru, Klang — a major step toward building Malaysia’s largest centralised labour quarters (CLQ) and advancing ESG-compliant workforce housing. The project, which will house up to 9,000 workers upon completion in 2027, reinforces Q Centre’s mission to create sustainable, secure, and technology-driven living environments that elevate worker wellbeing and industrial productivity.

Green light for Wasco Greenergy listing

Wasco Greenergy manages the entire value chain, from engineering and fabrication at its 14.5-acre Shah Alam facility to installation and lifecycle maintenance.

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