Ranhill SAJ restores water supply to 448,057 accounts affected by Sungai Johor pollution, with 43 tankers deployed to remaining affected areas.
JOHOR BAHRU: Water supply has been restored to 448,057 of the 455,499 accounts impacted by unscheduled disruptions from Sungai Johor pollution.
Ranhill SAJ confirmed Johor Bahru recorded the highest number of restored accounts at 296,650, followed by Kota Tinggi with 123,373 and Kulai with 121,906.
A total of 7,442 accounts remain without water supply, primarily in Johor Bahru with 5,837 affected accounts.
The water operator is deploying 43 tankers to ensure consumers continue receiving supplies during the ongoing raw water pollution crisis.
Ranhill SAJ will provide regular updates through its official Facebook page as restoration efforts continue.
Consumers can obtain official updates on water supply disruptions via Ranhill SAJ’s multiple complaint channels.
The company offers a customer care hotline at 1800-887-474 and an email address at customer.care@ranhillsaj.com.my.
Additional reporting options include SMS services by texting ATRanhillSAJAduan to 63001 and online reporting through the company website.
The company linked to the Sungai Johor pollution could face prosecution if the Department of Environment finds violations under the Environmental Quality Act 1974.
Legal action may be initiated under relevant licensing enactments and the SPAN Act following investigations.
Johor authorities confirmed the raw water turbidity level in Sungai Johor Basin surged to 37,400 NTU compared to the normal level of around 400 NTU.
The pollution incident resulted from soil movement causing the collapse of a sixth sand washing pond at an inland sand mining site in Kota Tinggi.
The pond collapse contaminated Sungai Johor, triggering the widespread water supply disruptions across multiple districts. – Bernama
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