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Embracing age of intelligence 

This new era of “Intelligent Age” is not about having more technology but about using it more intelligently

WE have spent the last decade chasing the “digital economy” as if it were the finish line. But digitalisation was never the destination; it is only the beginning. 

The real race now is not about faster machines but systems that can think, learn and act with purpose. We are entering the “Intelligent Age”, which is a time when nations will no longer compete on connectivity but on how well they turn data into decisions and technology into wisdom.

Malaysia stands at a crossroads. We can keep digitising old habits by uploading inefficiencies to the cloud and calling it progress or we can redesign how our economy, institutions and daily lives function around intelligence itself. 

This new era of “Intelligent Age” is not about having more technology but about using it more intelligently to predict, personalise and improve every aspect of life, not just for specific groups or communities but also for everyone.

We already sit on vast amounts of data in hospitals, schools, logistics hubs and banks. But data means little without insight. 

Imagine a Malaysia where medical systems quietly track your well-being in real time to prevent illness before it becomes a hospital admission or where school lessons adapt to each student’s pace, teaching empathy and logic with the same emphasis as coding. That is not science fiction but what other countries are already building.

We used to say “infrastructure drives growth”. In the Intelligent Age, intelligence itself is infrastructure. Smart mobility is not just about driverless cars but also an ecosystem that understands where people need to go before they even set out, which helps in cutting congestion, emissions and wasted time.

Energy too will no longer be about supply and demand curves but about dynamic balance, especially grids that talk to buildings, solar panels that negotiate with factories and homes that store and trade power like financial assets.

Even food will change not in taste but in intelligence. The next leap in agriculture is not bigger tractors but data-driven nutrition – farms that monitor soil microbiomes, diets tailored to our genetic profiles and supply chains that know exactly how much to grow and where to deliver by eliminating waste from seed to plate.

The Intelligent Age is not just about machines getting smarter but also about humans becoming wiser. Will we use intelligence to uplift or to dominate? To include or to exclude?

In manufacturing, the assembly line is evolving into a network of personalised production where design, demand and delivery happen simultaneously. 

Finance will no longer be about banking hours but about 24/7 financial companions that learn your goals and make money management almost invisible.

But in all this, the human role must stay at the centre. Machines can process information but only people can process meaning. If we forget that, we risk becoming passengers in our own future.

Why Malaysia? Because we are small enough to be agile, yet diverse enough to experiment. We have done it before by leapfrogging from agriculture to electronics and from manufacturing to digital economy. But agility requires courage.

To lead in the Intelligent Age, we must build systems that are anticipatory, not reactive – governments that measure success not by outputs but by outcomes, cities that learn, not just grow and universities that teach not just what to think but how to co-think with machines.

The next Malaysia will not be defined by our resources but by our ability to embed intelligence into everything we do – from logistics to learning, from kilowatt to kilobyte.

The question is not whether intelligence will transform our world – it already has. The question is whether Malaysia will shape that transformation or simply consume it.

Because in the Intelligent Age, the race is not for the biggest, richest or loudest; it is for those who are smart enough to make intelligence serve humanity and not replace it.

Comments: letters@thesundaily.com

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