PETALING JAYA: Planned court action against social media platform X (formerly Twitter) marks a turning point in Malaysia’s fight to protect users from harmful and illegal online content, experts say.
International Islamic University Malaysia Communication Department head Assoc Prof Dr Tengku Siti Aisha Tengku Azzman said the move could become a landmark case that compels social media companies to be more vigilant in regulating how their platforms are used.
“Stricter enforcement against social media platforms is necessary. They have been warned about this in the past and they need to be more vigilant, and ensure the safety of their users.”
She acknowledged that concerns over censorship and freedom of expression are valid, but emphasised that safety should not be compromised.
“Enforcement is acceptable as long as users are aware of and accountable for what they post.”
The Malaysian Cyber Consumer Association (MCCA) has also voiced support for the government’s consideration of legal action, saying it sends a strong signal to all digital platforms that Malaysia is taking online safety enforcement more seriously.
Its president Sirajuddin Jalil said the decision reflects a tougher regulatory stance and shows that major platforms can no longer ignore Malaysia’s laws on user protection and content governance.
“We support what the government is doing. When it comes to user safety, especially on X, it has not been safe for a long time,” he told theSun yesterday.
He added that X has consistently recorded poor compliance compared with other platforms, particularly in addressing cybercrime, misinformation and harmful content.
“According to MCMC compliance ratings, X has the lowest level compared with other platforms.
“Some platforms, such as TikTok and Meta, are more committed. They engage with the government and make visible efforts to comply.”
He also emphasised that firm action would not cause a significant economic impact, as alternative platforms already contribute more meaningfully to the country’s digital economy.
“X does not operate a marketplace such as TikTok Shop and it does not have strong local engagement (compared with) other platforms.
“While it allows in-app monetisation, much of its revenue activity involves adult content and the dark digital economy.
“And without government pressure, X will not change. They do not prioritise misinformation control.”
