The Digital Ministry is actively scrutinising tech talent Employment Pass issues to ensure the smooth operation of the Global Business Services ecosystem.
PUTRAJAYA: The Digital Ministry has assured that issues related to the processing of Employment Passes for technology talent are being actively and comprehensively scrutinised.
This effort aims to ensure the smooth running of the nation’s Global Business Services ecosystem.
The ministry stressed it takes a serious view of the concerns raised by industry stakeholders. Various engagement sessions are being actively implemented in collaboration with relevant agencies, including the Malaysia Digital Economy Corporation.
“This approach aims to fully understand the concerns raised, in addition to identifying suitable short-and long-term improvement measures,” it said in a statement.
The ministry said the GBS sector is a key driver of the nation’s digital economy. It contributes significantly to investment inflows, high-value job creation and Malaysia’s position as a competitive regional digital hub.
MDEC has intensified efforts to address a significant surge in new applications. This includes increasing manpower capacity to meet the growing demand.
“In addition, the MDEC is also engaging closely with key industry associations,” the ministry added. These include GBS Malaysia and the Contact Centre Association of Malaysia to apprise stakeholders of the latest development.
The ministry emphasised its commitment to continue strengthening inter-agency coordination. It is also implementing ongoing improvement processes to further accelerate smoother approvals.
“Further updates will be provided from time to time, in line with its review and engagement with all the relevant parties,” it added.
