Man in Jerantut gets electricity aid after appealing to Sultan of Pahang

A man who had reportedly lived without electricity for 13 years in Jerantut received a rapid breakthrough after personally appealing to the Sultan of Pahang, Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah, during the royal convoy’s passing in the area.

Muhammad Ramadhan, who shared his experience on TikTok, said he and his family had been residing without electricity for more than a decade before deciding to hold up a handwritten sign to request assistance as the royal entourage passed by.

According to his posts, the Sultan stopped to hear his appeal, allowing him to briefly present his case and related documents at the roadside.

Shortly after the encounter, Muhammad Ramadhan updated that electricity infrastructure work had begun in the area, including the arrival of Tenaga Nasional Berhad (TNB) poles.

The case quickly went viral online, with many social media users praising the Sultan’s willingness to stop and listen to the Rakyat, describing the intervention as both compassionate and effective.

However, some users raised questions about the long-standing lack of electricity supply to the area, while others called for accountability from relevant parties involved in infrastructure provision.

In response, Muhammad Ramadhan urged the public not to place blame on any party, explaining that the household had submitted an application in 2025 after years of living off-grid and had been following up through the proper channels.

In a statement shared via social media, Tenaga Nasional Berhad clarified that the application for electricity supply was submitted through a contractor in December 2025, with subsequent approvals and coordination involving relevant authorities and technical processes.

TNB said approval for pole installation was granted on May 17, with works beginning on May 20 and electricity supply connection targeted to commence on May 24.

The utility company added that all infrastructure works are subject to technical requirements, safety considerations and land-related approvals, and said it would continue coordinating with relevant agencies to improve delivery processes in future cases.