PETALING JAYA: Malayan Banking Bhd (Maybank) is offering flood relief assistance to ease the financial burden of its individual and SME/corporate customers who are affected by the floods in several states in the country.
The flood relief assistance is designed to address the challenges the flood victims are facing and will include, amongst others, deferment of financing/loan payment, a reduction in monthly instalment or extension of repayment tenure. All applications will be evaluated on a case-by-case basis.
The bank is also offering waiver of fees and charges for selected services, such as replacement of debit card, ATM cards or cheque books lost or damaged during the floods. It will also provide waiver for late charges for credit cards.
Etiqa, Maybank group’s insurance arm, has put in place a hassle-free and expeditious claim process for its insurance policyholders and takaful certificate holders, with no forms or supporting documents required. On-site claims for amounts less than RM20,000 will be approved instantly. Apart from claims, Etiqa has also been assisting flood victims by distributing relief packets to affected areas.
Maybank continues to make available repayment assistance to support its customers who are impacted by the on-going Covid-19 pandemic and has extended the application deadline to June 30, 2021.
