LEADING property developer Mah Sing Group teamed up with RinggitPlus to launch ‘Madam Loan’, the first of its kind artificial intelligence enabled chatbot for a Malaysian property developer.
With the launch of the platform, potential home buyers can make enquiries on home loan related matters on www.madamloan.com.my.
Mah Sing was spurred to launch the platform following feedback from potential home buyers on the kind of information they need before or during the purchase of a property.
Madam Loan will show users mortgage products and applicable Mah Sing properties after it assesses their financial circumstances. The chatbox will provide users with the indicative loan amount that they can get from banks through the loan eligibility calculator, which has been programmed using the latest formulations and debt-service-ratio limits from banks.
“With Madam Loan, we can empower our customers to engage with us in the way that they want, and connect with us on their own terms. Madam Loan is powered by RinggitPlus’ natural language processing engine, which enables users to perform financial enquiries by employing conversational AI,” said Mah Sing Group’s director of Group Strategy & Operations Rachel Leong.
RinggitPlus CEO Liew Ooi Hann said Madam Loan will be able to help out most buyers, particularly new home buyers to understand the processes involved when buying a property.
For more information, visit www.madamloan.com.my
