SUBANG JAYA: In the aftermath of the devastating gas pipe explosion in Putra Heights, here, Yayasan Kebajikan Negara (YKN) has deployed its mobile counselling unit to provide psychological support to affected victims.
The initiative, operating under the Women, Family, and Community Development Ministry, offers on-site counselling services to help victims cope with emotional distress.
YKN senior director Hartini Abdul Rahim said the mobile unit was stationed at the relief centre the morning after the explosion.
“Our mobile truck arrived yesterday morning to provide immediate support. This service is crucial, as psychological intervention is often overlooked in disaster situations,” she said.
More than 400 people were affected by the incident, many of whom are still processing the shock.
Hartini noted that while the initial priority for victims was securing food, shelter, and safety, psychological needs began emerging by nightfall.
“In the first few hours, they were focused on stabilising their living conditions. But as the day went on, stress levels rose. Some began experiencing high blood pressure due to the emotional strain,” she explained.
The mobile unit is staffed by professional counsellors and supported by agencies such as the Department of Social Welfare (JKM) and university-based counselling teams.
Additionally, non-governmental organisations (NGOs) like Insaf Malaysia have volunteered to offer counselling services at the site.
“Counselling might not be the first thing people think of in disaster situations, but it plays a significant role in emotional regulation,” Hartini added.
“We cannot force anyone to seek counselling, but we collaborate with medical teams who refer to individuals showing signs of distress.
”To better address the needs of displaced residents, YKN has introduced a request system where victims can specify the exact items they require.”
