A Threads post urging restaurants to take orders right up until closing time sparks outrage, with netizens defending F&B workers.
A Threads post urging cafés and restaurants to continue taking orders right up until closing time has ignited a heated online debate, with netizens strongly defending food and beverage (F&B) workers and calling out what many describe as unrealistic customer expectations.
The original post insisted that if a business operates until 10pm, then customers should still be allowed to place orders up until the final minute.
“To all cafés and restaurants, if your business hours are until 10pm, it means you need to take orders until 10pm.
“Your closing routine is not the customers’ problem, since you have adequate time to close afterwards,” the post read.
However, the statement quickly backfired.
Social media users were quick to push back, arguing that such expectations ignore the realities faced by F&B workers, who often begin closing procedures well before official closing hours.
Many netizens stressed that kitchen operations, cleaning, stock management and system shutdowns all take time, and that last-minute orders can significantly delay workers from finishing their shifts.
Comments flooded in, with users slamming the original sentiment as “entitled” and “out of touch”, while others pointed out that hospitality staff are also human beings entitled to rest after long working hours.
“The entitlement is wild… like the whole café exists for him,” one user, dnishdaniell, wrote.
“Do you go to the bank and start ranting like this too? The bank closes at 5pm, but have you ever seen them still giving out queue numbers at 4.59pm? Being stupid is free, but you’ve really taken all of it,” zaifperimelpise_ commented.
“The opening hours are for customers to come in and stay after eating or drinking. Kitchen hours allow them to focus on cleaning and settling the bills while still attending to customers who take their time to finish. Let’s not be a brat now,” anusila pointed out.
