Dutch Lady Investigates Milk Batch

PETALING JAYA: Dutch Lady Malaysia is investigating a case involving its Dutch Lady Curious (900g) product with the specific batch no.1023C7WA, after a child reportedly fell ill from drinking its milk.
The investigation was initiated after a response to a health complaint lodged by a consumer and the incident has since triggered a widespread discussion and speculation on social media.
Dutch Lady said it conducted internal checks. In line with its procedure, a sample of the product was obtained from the consumer and sent to both its internal lab and a certified independent laboratory for testing, it said in a statement.
Dutch Lady has also met with the Ministry of Health and is working closely with it to resolve this matter. An announcement will be made when the full investigation has been completed.
"At Dutch Lady Malaysia, we take incidences like these seriously and reassure our consumers that their health and well-being is always our highest priority. At this point, our initial findings from the internal quality control process show that there are no quality deviations in the product and our milk is safe to be consumed," said Tarang Gupta, Managing Director of Dutch Lady Malaysia.
In light of recent questions raised on social media channels, Dutch Lady is also addressing speculations that have been brought up regarding its packaging.
"We're aware that inaccurate information has started spreading on social media as netizens share their concerns. In the interest of our consumers, we need to correct speculations that have mistakenly identified certain packaging details as counterfeit indicators," Gupta said.
Dutch Lady also clarified that the below are all authentic Dutch Lady products:
» Batch codes beginning with 100, 101, 102 and 103
» Expiry dates that end with (R), (W1), (W2) and (W3)
» Packaging variants with both spellings of "Calcium" and "Kalsium"
» Packaging variants showing the FrieslandCampina logo with and without a white box
It urged the public not to make or spread false information that could cause further public distress unnecessarily. We encourage concerned consumers to verify their information with our careline before posting or sharing on social media, it said.