SHAH ALAM: Malaysia’s courier market is expected to reach RM6.9 billion in 2025, supported by rising e-commerce demand and continued investment in logistics infrastructure, said Communications Minister Datuk Fahmi Fadzil.
He also said that parcel delivery volumes over the past two to three years have grown significantly month by month, according to information provided by the Malaysian Communications and Multimedia Commission.
“This demonstrates that the government’s efforts to establish a robust e-commerce ecosystem and strengthen digital infrastructure, supported by high-speed internet access now reaching 5G and even 5G Advanced, are bearing fruit,” he said in his speech at the official opening of SPX Express’ Bukit Raja Selatan Sorting Centre today.
Based on 2024 data, Fahmi said, the number of parcels handled by the courier industry exceeded 900 million a year, compared with 52 million parcels in 2015. “The multiple-fold growth within less than a decade is driven by the rise in online purchases, the growth of e-commerce platforms, improved internet access and digitalisation.”
Fahmi said the increase in parcel volume demonstrates that Malaysia’s digital-economy ecosystem is maturing.
“Entrepreneurs no longer need to be in Kuala Lumpur to sell their products. They can operate from anywhere in Malaysia and that’s the power of an efficient logistics network.”
He said Malaysia’s digital economy is on track to contribute 25.5% to gross domestic product this year, with logistics players such as SPX Express serving as key enablers.
“This new Bukit Raja Selatan facility is capable of sorting up to two million parcels a day. On an annual average, the facility alone could potentially handle between 400 million and 500 million parcels per year, and this is just the beginning. The team has also shared that there is room for expansion in the future if needed.”
Spanning more than 30,000 square metres, SPX Express’ new Bukit Raja Selatan facility forms part of its RM63.2 million investment in advanced automated sorting machines to boost operational agility and efficiency.
The sorting centre leverages artificial intelligence and Internet of Things to streamline parcel processing. It is designed to handle up to two million parcels per day, improving sorting efficiency by 2.2 times, and is expected to boost SPX’s total nationwide processing capacity by 80%, while reducing inbound-to-outbound processing time to under eight hours.
Fahmi said he was informed that the opening of the Bukit Raja Selatan Sorting Centre alone has created more than 1,000 jobs across various roles. “Beyond those physically sorting parcels, there are also engineering and technical teams ensuring that the machines and equipment function smoothly.”
The minister pointed out that the courier industry has created over 150,000 jobs for Malaysians, with 80% of delivery riders coming from the B40 income group.
SPX head Cheah Lee Sun said the hub reaffirms SPX’s commitment to strengthening Malaysia’s supply-chain ecosystem and supporting its transformation into one that is more efficient, inclusive and responsive to the needs of businesses nationwide.
“With our in-house technology, the new sorting centre can sort parcels to up to 200 unique destinations, strengthening the connection between businesses and shoppers and enabling more efficient deliveries across the country,” she said.
“This means faster, more reliable deliveries for our customers including small businesses and everyday shoppers who rely on us for their e-commerce needs.”
