Touch ‘n Go’s new Titan Flow Technology achieves 99.98% accuracy, bringing Malaysia closer to a barrier-free Multi-Lane Free Flow tolling system.
KUALA LUMPUR: Malaysia is moving closer to a future Multi-Lane Free Flow (MLFF) tolling system with the introduction of Enhanced RFID technology designed to support a more seamless, reliable and secure barrier-free tolling experience.
Touch ‘n Go Sdn Bhd Chief Executive Officer Praba Sangarajoo said its locally developed Titan Flow Technology, which combines RFID, Automatic Number Plate Recognition (ANPR), Artificial Intelligence (AI), Machine Learning (ML) and Light Detection and Ranging (LiDAR), was designed to support the country’s future mobility and tolling needs.
He said the technology was developed specifically to address Malaysia’s local traffic conditions, driving behaviours and tropical weather challenges, underscoring Touch ‘n Go’s commitment to enhancing everyday travel and supporting future mobility infrastructure.
“Our focus has always been on creating experiences that are seamless, reliable and secure whilst maintaining the accuracy and accountability required by highway operators. Titan Flow brings together multiple technologies that work in concert to deliver that experience,” he said during a media briefing and innovation showcase here today.
Praba said Titan Flow achieved a 99.98% detection accuracy rate under real-world driving and weather conditions through its multi-layered technology architecture, with each component complementing and validating the others.
He emphasised that RFID serves as the primary detection technology due to its ability to provide a dependable detection layer that is less susceptible to environmental factors such as heavy rain, glare and fluctuating visibility conditions.
Praba said RFID also incorporates encryption and authentication mechanisms designed to safeguard transaction data and help prevent the cloning or misuse of RFID tags, further strengthening the security and integrity of the tolling ecosystem.
“Through this integrated approach, we can accurately detect and classify vehicles, minimise missed detections and provide the reliability and accountability required for a future MLFF environment without physical barriers or manual intervention,” he said.
However, Praba said Malaysia would need to achieve a significantly higher level of RFID registration before MLFF could be fully implemented, with more than 85% of road users needing to be registered under the system.
He said Touch ‘n Go currently had about 4.7 million registered RFID users, indicating that wider adoption is necessary to build the user base required for a successful transition to barrier-free tolling.
The technology was demonstrated during a live media drive-through at the Ampang Kuala Lumpur Elevated Highway (AKLEH) Dato Keramat toll plaza, where members of the media experienced the new Enhanced RFID lane first-hand using vehicles provided by GWM Malaysia.
Marked by a distinctive gold star symbol, the Enhanced RFID lane incorporates key components of Titan Flow Technology, primarily RFID, ANPR and AI/ML, enabling faster passage through tolling points, reducing unnecessary slowing and creating a smoother, more reliable tolling experience by allowing multiple technologies to process transactions accurately.
Touch ‘n Go said its SOS Balance feature on TNG eWallet has enabled approximately 36 million uninterrupted journeys since its launch by giving users a grace period to reload and settle payments, helping motorists avoid being stranded at toll plazas because of insufficient balance.
Meanwhile, GWM Malaysia Managing Director Cui Anqi said the collaboration reflected a shared commitment to making everyday mobility smarter, more connected and seamless for Malaysians.
“Collaborating with Touch ‘n Go to support the demonstration of Titan Flow Technology reflects our shared commitment to making everyday mobility smarter, more connected and seamless for Malaysians,” he said.
