In the contemporary era, individuals often opt for homestay services over hotels due to their cost-effectiveness and suitability for larger families.
Nevertheless, it is crucial to acknowledge that homestay services differ inherently from other accommodation options, such as hotels.
In this homestay, the owner offered complimentary kitchen essentials like rice, eggs, bread, and soy sauce to their guests.
However instead of receiving an appreciation, the guest instead opted to voice multiple complaints immediately upon checking in.
Operating under the Facebook account Memory Homestay Durian Tunggal, the homestay owner posted the exchange of messages between the guest and her.
Initially, the interactions between the owner and the renter appeared harmonious. The owner generously supplied kitchen essentials as a gesture of convenience and charity towards the renter.
However, things quickly took a turn when the renter expressed dissatisfaction with the kitchen items provided by the homestay owner.
“In the name of God, only now do I have the strength to post here. Is it wrong if I can only provide imported jasmine jalal rice and Grade B Lotus eggs? I am sincere.
“This is not content, this is real,“ stated by the homestay owner.
Through screenshots of their conversation, the renter complained about the kitchen items provided.
Among other things, they questioned the type of rice provided by the homestay owner. They believed the owner should provide fragrant rice or basmati rice, not cheap rice like what was provided.
“What kind of rice does your homestay use? We can’t cook with this rice; it’s not appetising. The homestay price is like a hotel; is it only basic rice?
“People pay RM250, and you give this kind of cheap rice. Next time, provide fragrant rice or at the very least basmati rice, not cheap rice like that,“ the renter said.
Additionally, they expressed dissatisfaction with the type of eggs provided by the homestay owner.
“Grade C or D eggs? There are many of us, and you only give 12 eggs? Lotus eggs are okay, but there are other types too. Lotus Grade A eggs are like Grade C or D in other eggs. Omega eggs are better; other eggs are not healthy for children,“ the renter added.
They also complained about the insufficient supply of bread and the type of soy sauce provided by the owner.
